FAQ

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Q: "How is pricing determined?"

Pricing on all our products and services is determined on a case by case basis. If you are having us acquire parts for you or build a computer for you, we will determine if implementing used parts in your system is permissible, which would help lower the overall cost. Payment for technical services is dependent on the issue, with a $25 minimum. There is no charge for contacting us for inquiries on cost estimates. 

Q: "How long will it take for my case to be finished?"

The time it takes to complete a case varies. Important factors to consider would be the size of the case, along with overall complexity of the case design, features and decoration.  

Q: "How do I pay?"

Currently accepted payment methods are Cash and Paypal only. Venmo and checks cannot be accepted at this time.

Q: "When do I pay?"

Depending on the estimated length of producing the case, payment can be made 50% upfront and 50% upon completion, or in stages throughout production. For purchasing specific components payment must be made upfront. For help with technical issues, payment is accepted once issues have been resolved.